70585 - A message, "SAS Add-In for Microsoft Office has encountered a problem," might appear when opening a SAS® Web Report Studio report

Problem Note 70585: A message, "SAS Add-In for Microsoft Office has encountered a problem," might appear when opening a SAS® Web Report Studio report

When you open a SAS Web Report Studio report, a message similar to the following might occur:

SAS Add-In for Microsoft Office has encountered a problem. We recommend that you save your work and restart SAS Add-In for Microsoft Office

This issue occurs when you upgrade to SAS^® 9.4M8 (TS1M8).

Click the Hot Fix tab in this note to access the hot fix for this issue.

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Add-In for Microsoft Office	Microsoft® Windows® for x64	8.4		9.4 TS1M8
		Microsoft Windows 8 Enterprise 32-bit	8.4		9.4 TS1M8
		Microsoft Windows 8 Enterprise x64	8.4		9.4 TS1M8
		Microsoft Windows 8 Pro 32-bit	8.4		9.4 TS1M8
		Microsoft Windows 8 Pro x64	8.4		9.4 TS1M8
		Microsoft Windows 8.1 Enterprise 32-bit	8.4		9.4 TS1M8
		Microsoft Windows 8.1 Enterprise x64	8.4		9.4 TS1M8
		Microsoft Windows 8.1 Pro 32-bit	8.4		9.4 TS1M8
		Microsoft Windows 8.1 Pro x64	8.4		9.4 TS1M8
		Microsoft Windows 10	8.4		9.4 TS1M8
		Microsoft Windows 11	8.4		9.4 TS1M8
		Microsoft Windows Server 2008	8.4		9.4 TS1M8
		Microsoft Windows Server 2008 R2	8.4		9.4 TS1M8
		Microsoft Windows Server 2008 for x64	8.4		9.4 TS1M8
		Microsoft Windows Server 2012 Datacenter	8.4		9.4 TS1M8
		Microsoft Windows Server 2012 R2 Datacenter	8.4		9.4 TS1M8
		Microsoft Windows Server 2012 R2 Std	8.4		9.4 TS1M8
		Microsoft Windows Server 2012 Std	8.4		9.4 TS1M8
		Microsoft Windows Server 2016	8.4		9.4 TS1M8
		Microsoft Windows Server 2019	8.4		9.4 TS1M8
		Microsoft Windows Server 2022	8.4		9.4 TS1M8
		Windows 7 Enterprise 32 bit	8.4		9.4 TS1M8
		Windows 7 Enterprise x64	8.4		9.4 TS1M8
		Windows 7 Home Premium 32 bit	8.4		9.4 TS1M8
		Windows 7 Home Premium x64	8.4		9.4 TS1M8
		Windows 7 Professional 32 bit	8.4		9.4 TS1M8
		Windows 7 Professional x64	8.4		9.4 TS1M8
		Windows 7 Ultimate 32 bit	8.4		9.4 TS1M8
		Windows 7 Ultimate x64	8.4		9.4 TS1M8

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Web Report Studio 4.4_M8 is available at:

Type:	Problem Note
Priority:	high

Date Modified:	2023-12-22 13:09:18
Date Created:	2023-12-20 11:19:44