Installation Note 70020: An upgrade in place to SAS® 9.4M7 on Microsoft Windows fails with an "unexpected error" during a SAS Web Server configuration
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During an upgrade in place (UIP) on a Microsoft Windows system from a previous maintenance release to SAS 9.4M7 (TS1M7), the SAS® Deployment Manager fails during a SAS Web Server configuration. This issue occurs if the CustomLog directive in the <SAS-configuration-directory>\Levn\Web\WebServer\conf\extra\httpd-ssl.conf file is split across multiple lines. As a result, the following error occurs:
When you inspect that file, the following error occurs:
This error occurs because the first line of the CustomLog directive in the httpd-ssl.conf file is being deleted. For example, the CustomLog directive might look similar to the following in a httpd-ssl.conf file:
CustomLog "||C:/Program\ Files/SASHome/SASWebServer/9.4/httpd-2.4/bin/rotatelogs.exe -l C:/SASConfig/Lev1/Web/WebServer/logs/ssl_request_%Y-%m-%d-%H.%M.log 50M" \
"%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \ "%r\ " %>s %b"
During the UIP, the first uncommented line is being deleted from the file, causing the error that occurs in the startMidtierServers_<date>.log file. To circumvent this issue, complete either of the following workarounds:
- Copy the deleted line back into the httpd-ssl.conf file from a file backup.
- If you do not have a backup, abridge the above excerpt to match your environment.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Server | Microsoft® Windows® for x64 | 9.4 | 9.4 | 9.4 TS1M0 | 9.4 TS1M8 |
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2023-05-04 15:49:34 |
| Date Created: | 2023-04-13 13:48:20 |