64-bit SAS 9.4M8 (TS1M8) installations or SAS software updates might fail on Microsoft Windows 11 version 22H2 and on Microsoft Windows Server 2022 Datacenter.

Update: In addition, this issue can impact other versions or editions of Windows operating systems. This issue also occurs with 32-bit SAS 9.4M8 installations on Microsoft Windows 11 21H2 and 22H2, and Windows Server 2022 Standard and Datacenter.

There are three scenarios in which this issue occurs, which are detailed below.

Note: Any SAS 9.4M8 software order that you downloaded from January 31, 2023 through February 18, 2023 must be updated by completing the steps in the Hot Fixes and Your Deployment section in the SAS Help Center: Applying Hot Fixes.

Sections

• Determine Your Microsoft Windows Version
• Scenario 1 - New SAS Installation
  • Resolution
• Scenario 2 - SAS Software Update
  • Resolution
• Scenario 3 - Operating System Update
  • Resolution

Determine Your Microsoft Windows Version

First, you should determine which Microsoft Windows version that you are running to know whether you are likely to encounter this issue. To view the Microsoft Windows version that you use, enter the following in the Windows Search box:

1. Enter the following: Winver
2. Press Enter. The About Windows screen opens, which lists the version.
    

Scenario 1 - New SAS Installation

The error occurs in the SAS^® Deployment Wizard during the Install Post-Processing step when you perform a new SAS installation. In this scenario, the setinit.log file and/or install IT_(date-time).log file contains additional errors similar to the following:

Note: If the operating system is Windows Server 2022 Datacenter, the error message will reference the X64_10 operating system. Other operating systems can be listed, such as W32_11PRO.

Then, when you start Base SAS^®, the following error might occur:

Note: If the operating system is Windows Server 2022 Datacenter, the error message will reference the X64_10 operating system. Other operating systems can be listed, such as W32_11PRO.

Resolution

If you encountered this Install Post Processing error performing a new installation, do the following to fix the problem:

1. Update your SAS Software Depot to retrieve the latest hot fixes by completing the steps in the Hot Fixes and Your Deployment section in the SAS Help Center: Applying Hot Fixes.
2. Uninstall SAS. For more information, see Uninstalling Your SAS Software.
3. Reinstall SAS from the updated SAS Software Depot.
    

Scenario 2 - SAS Software Update

The error occurs in the SAS^® Deployment Wizard during the Install Post-Processing step when you perform a SAS software update. In this scenario, the setinit.log file and/or install IT_(date-time).log file contains additional errors similar to the following:

Note: If the operating system is Windows Server 2022 Datacenter, the error message will reference the X64_10 operating system. Other operating systems can be listed, such as W32_11PRO.

Then, when you start Base SAS^®, the following error might occur:

Note: If the operating system is Windows Server 2022 Datacenter, the error message will reference the X64_10 operating system. Other operating systems can be listed, such as W32_11PRO.

Resolution 

If you encountered this Install Post Processing error when applying SAS software updates, do the following to fix the problem:

1. Update your SAS Software Depot to retrieve the latest hot fixes by completing the steps in the Hot Fixes and Your Deployment section in the SAS Help Center: Applying Hot Fixes.
2. After you download the hot fixes, run the SAS Deployment Wizard (setup.exe) from the updated depot using the -forcemaint option from a command prompt. Here is an example: setup.exe -forcemaint
3. Continue with the installation.
4. If you have multiple machines in your deployment, you do not need to use the -forcemaint option when running the SAS Deployment Wizard on the remaining machines from your SAS Software Depot that include the updated hot fixes.
    

Scenario 3 - Operating System Update

Another scenario where you might be impacted by this problem is if you install 32-bit SAS 9.4M8 or 64-bit SAS 9.4M8 on Microsoft Windows and update the operating system to Windows 11 22H2 or Microsoft Windows Server 2022 Datacenter. Also, this issue occurs if you install 32-bit SAS 9.4M8 on Microsoft Windows and update the operating system to Windows 11 21H2 or Microsoft Windows Server 2022 Standard. When you start Base SAS in this scenario, start-up errors similar to the following occur:

Note: If the operating system is Windows Server 2022 Datacenter, the error message will reference the X64_10 operating system. Other operating systems can be listed, such as W32_11PRO.

Resolution 

1. Click the Hot Fix tab in this note to access the hot fix for this issue.
2. Apply the hot fix.
3. Update your SAS Software Depot to retrieve the latest hot fixes by completing the steps in the Hot Fixes and Your Deployment section in the SAS Help Center: Applying Hot Fixes.

Operating System and Release Information

A fix for this issue for Base SAS 9.4_M8 is available at:

A fix for this issue for SAS Threaded Kernel Core Routines 9.4_M8 is available at: