Problem Note 69572: An empty pop-up error message is displayed and a null pointer exception occurs when you click the Data icon in SAS® Business Rules Manager
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When you click the Data icon in SAS Business Rules Manager, the following empty pop-up error message is displayed:
The SASDecMgrCommon3.3.log, which is located by default in the SAS-configuration-directory/Levn/Web/Logs/SASServer7_1 directory, shows the following error in this scenario:
Another symptom of this issue is that you receive an HTTP 500 message when accessing the .../SASDecisionManagerCommon/sasui/dataSources URL in a web browser.
This issue occurs because the properties of one of the metadata tables cannot be found.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Business Rules Manager | Microsoft® Windows® for x64 | 3.3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 R2 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 for x64 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 3.3 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 3.3 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 3.3 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 3.3 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 3.3 | 9.4 TS1M6 | ||||
| 64-bit Enabled AIX | 3.3 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 3.3 | 9.4 TS1M6 | ||||
| HP-UX IPF | 3.3 | 9.4 TS1M6 | ||||
| Linux for x64 | 3.3 | 9.4 TS1M6 | ||||
| Solaris for x64 | 3.3 | 9.4 TS1M6 | ||||
A fix for this issue for Model Manager 14.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J6P.html#69572A fix for this issue for SAS Business Rules Manager 3.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I7S.html#69572A fix for this issue for SAS Business Rules Manager 3.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F5B.html#69572| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2022-09-28 15:17:20 |
| Date Created: | 2022-09-22 10:05:14 |