Problem Note 69520: SAS® Studio V logon (SAS® Viya® 3.5) fails and produces the error "Compute Server .... terminated unexpectedly"
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SAS Studio V logon fails and produces the error "Compute Server .... terminated unexpectedly". In this scenario, the opt/sas/viya/config/var/logs/compsrv/default/ComputeServer*.pgm.log file shows that the compute server process was immediately terminated:
2022-08-12T12:36:50.674000+04:00|PGM|server|sas|1292603| SAS Compute Server received non-break terminate exception (6).
2022-08-12T12:36:50.675000+04:00|PGM|server|sas|1292603| SAS Compute Server received non-break terminate exception (6).
2022-08-12T12:36:50.675000+04:00|PGM|server|sas|1292603| SAS Compute Server received a second termination event. SAS Compute Server will exit.
2022-08-12T12:36:50.675000+04:00|PGM|server|sas|1292603| SAS Compute Server received non-break terminate exception (6).
2022-08-12T12:36:50.675000+04:00|PGM|server|sas|1292603| SAS Compute Server received a second termination event. SAS Compute Server will exit.
This issue can occur if the compute server host's Fully Qualified Domain Name (FQDN) is 64 characters or longer in length.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Linux for x64 | 3.5 | Viya | ||
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2022-09-28 08:42:59 |
| Date Created: | 2022-09-01 14:54:22 |