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Problem Note 69520: SAS® Studio V logon (SAS® Viya® 3.5) fails and produces the error "Compute Server .... terminated unexpectedly"

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SAS Studio V logon fails and produces the error "Compute Server .... terminated unexpectedly". In this scenario, the opt/sas/viya/config/var/logs/compsrv/default/ComputeServer*.pgm.log file shows that the compute server process was immediately terminated:

2022-08-12T12:36:50.674000+04:00|PGM|server|sas|1292603| SAS Compute Server received non-break terminate exception (6).
2022-08-12T12:36:50.675000+04:00|PGM|server|sas|1292603| SAS Compute Server received non-break terminate exception (6).
2022-08-12T12:36:50.675000+04:00|PGM|server|sas|1292603| SAS Compute Server received a second termination event.  SAS Compute Server will exit.

This issue can occur if the compute server host's Fully Qualified Domain Name (FQDN) is 64 characters or longer in length.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS ViyaLinux for x643.5Viya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.