Problem Note 69491: Trying to connect to Teradata using LDAP might result in logon failure
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When you try to connect to Teradata using LDAP authentication and your password contains embedded spaces or any non-alphanumeric characters, you might get an error similar to one of the following:
ERROR: Teradata connection: CLI2: BADLOGON(303): Invalid logon string.
ERROR: Teradata connection: MTDP: EM_SSOLOGONFAIL(244): SSO logon failed by gateway.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS/ACCESS Interface to Teradata | z/OS | 9.3 TS1M2 | |
| Microsoft® Windows® for x64 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Enterprise 32-bit | 9.3 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 9.3 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Pro x64 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 9.3 TS1M2 | |||
| Windows Vista | 9.3 TS1M2 | |||
| Windows Vista for x64 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 9.3 TS1M2 | |||
| HP-UX IPF | 9.3 TS1M2 | |||
| Linux | 9.3 TS1M2 | |||
| Linux for x64 | 9.3 TS1M2 | |||
| Solaris for x64 | 9.3 TS1M2 | |||
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesA fix for this issue for SAS/ACCESS Interface to Teradata 9.47 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J8F.html#69491| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2023-06-29 09:26:22 |
| Date Created: | 2022-08-23 08:28:59 |