SUPPORT / SAMPLES & SAS NOTES
Problem Note 69408: The error "[ACCESS_TOKEN_FAILURE] Could not obtain access token" occurs when you try to list SAS® Viya® 3.5 CASLIBs from SAS® Environment Manager
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After updating SAS Viya 3.5 with new web components, you cannot see the CASLIBs list from SAS Environment Manager. Instead, the following error occurs:
[ACCESS_TOKEN_FAILURE] Could not obtain access token error.
You can also encounter the error from other applications such as SAS® Lineage.
In this scenario, logs also show the following error:
Possible CSRF detected - state parameter was required but no state could be found
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Environment Manager (on Viya) | Microsoft® Windows® for x64 | 3.5 | 3.5 | Viya | Viya |
| Linux for x64 | 3.5 | 3.5 | Viya | Viya | ||