Problem Note 69283: "An error occurred" appears on SAS® Visual Analytics report objects when using calculated items with Suppression
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If you created calculated items that use the Suppression operator in a SAS Visual Analytics report, you might encounter intermittent errors when rendering report objects that use these items. The following generic "An error occurred" pop-up message appears:
In the Report Data service log, you might also see an error similar to the following:
at java.util.TimSort.mergeHi(TimSort.java:899)
at java.util.TimSort.mergeAt(TimSort.java:516)
at java.util.TimSort.mergeForceCollapse(TimSort.java:457)
at java.util.TimSort.sort(TimSort.java:254) at java.util.Arrays.sort(Arrays.java:1438)
at java.util.List.sort(List.java:478) at java.util.Collections.sort(Collections.java:177)
at com.sas.bidata.util.CollectionUtil.sortMapIntoList(CollectionUtil.java:359)
at com.sas.bidata.result.postAggregate.CrossAxis.CrossAxisPACalculateAndNormalize.suppressHighestVote(CrossAxisPACalculateAndNormalize.java:430)
at com.sas.bidata.result.postAggregate.CrossAxis.CrossAxisPACalculateAndNormalize.simpleSubtotalSuppression(CrossAxisPACalculateAndNormalize.java:419)
at com.sas.bidata.result.postAggregate.CrossAxis.CrossAxisPACalculateAndNormalize.initialize(CrossAxisPACalculateAndNormalize.java:229)
at com.sas.bidata.result.postAggregate.CrossAxis.CrossAxisSortAndNormalize.initialize(CrossAxisSortAndNormalize.java:650)
at com.sas.bidata.result.multiResult.InternalMultiResult.initialize(InternalMultiResult.java:63)
at com.sas.bidata.result.MultiResultQueryManager.initialize(MultiResultQueryManager.java:351)
at com.sas.bidata.packager.result.PackageQueryRunner.initializeForNonInteractiveOfflineOrUnmigratedDataDefinition(PackageQueryRunner.java:1669)
at com.sas.bidata.packager.result.PackageQueryRunner.<init>(PackageQueryRunner.java:204)
at com.sas.reportdata.service.utils.DataUtils.getQueryRunner(DataUtils.java:685)
at com.sas.reportdata.service.utils.DataUtils.getQueryRunner(DataUtils.java:502)
at com.sas.reportdata.service.utils.DataUtils.getResultsForDataDefinition(DataUtils.java:2828)
at com.sas.reportdata.service.DataServicesBase.getSASReportData(DataServicesBase.java:805)
at com.sas.reportdata.service.DataServicesBase.getData(DataServicesBase.java:994)
at com.sas.reportdata.service.DataServicesBase$GetDataCallable.call(DataServicesBase.java:1285)
at com.sas.reportdata.service.DataServicesBase$GetDataCallable.call(DataServicesBase.java:1237)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.springframework.cloud.sleuth.instrument.async.TraceRunnable.run(TraceRunnable.java:68)
at java.lang.Thread.run(Thread.java:750)
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Analytics (on SAS Viya) | Cloud Foundry | 8.5.2 | Viya | ||
| Linux for x64 | 8.5.2 | Viya | ||||
| Microsoft® Windows® for x64 | 8.5.2 | Viya | ||||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2022-06-15 12:45:33 |
| Date Created: | 2022-06-09 10:10:01 |