If your SAS Visual Analytics report uses stack containers and uses any type of geo map within the stack container, the report might take several minutes or longer to open. Symptoms include the following:

• The report appears to be frozen/unresponsive.
• One or more report objects on the page are stuck at the "loading..." message.
• The geo map background does not load immediately.

After several minutes, the report might load. Or, if you access each object in the stack container, the report might load quickly thereafter. 

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at

Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at