SUPPORT / SAMPLES & SAS NOTES
Problem Note 69117: A "Credentials Required" pop-up might appear in Microsoft Excel with SAS® Add-In for Microsoft Office installed when selecting values in a Pivot Table
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When you double-click values in a pivot table in Microsoft Excel with SAS Add-In for Microsoft Office installed, a Credentials Required pop-up message might appear.
This problem occurs only when you have not selected the Save login in profile option in your SAS®9 Metadata Profile, as shown below:
- Microsoft Excel ► SAS ► Tools ► Connections ► Edit your profile and clear the Save login in Profile check box.
- Create a pivot table and double-click any value.
Note: The Credentials Required pop-up message appears even if you did not perform any actions related to any SAS components.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft Windows Server 2008 for x64 | 8.3 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 R2 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 11 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 10 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Pro x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Pro x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Pro 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Enterprise x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft® Windows® for x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 Datacenter | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 R2 Std | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 Std | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2016 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2019 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2022 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Enterprise 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Enterprise x64 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Home Premium 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Home Premium x64 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Professional 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Professional x64 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Ultimate 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Ultimate x64 | 8.3 | 9.4 TS1M7 | ||||