Problem Note 69060: Image report objects in SASĀ® Visual Analytics might fail to render when you initially open reports
When you first open a report after logging in to SAS Visual Analytics, all report images might not be displayed or some of them might be zoomed in inappropriately. If you remain logged in and reopen the report and the images appear properly, you might be encountering this issue.
When this problem occurs, the following error appears in the Developer tools in the browser:
ImageVisualElementController: Unable to fetch links for image resource
The following image shows the report without problems:
This image shows the report when the issue occurs. Two image report objects do not render at all and the third one is zoomed in and is not in the correct location:
This problem occurs only during the initial opening of a report after you log in to the application. If you refresh the browser page or if you reopen the report, then the problem does not occur anymore.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics (on SAS Viya) | Linux for x64 | 8.5.2 | | Viya | |
Cloud Foundry | 8.5.2 | | Viya | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2022-07-15 07:56:06 |
Date Created: | 2022-04-06 05:10:17 |