Problem Note 69012: A SAS® Visual Analytics report might return "... 'errorCode' : 15224..." when you print to PDF
If you select the Initially select first value option when defining a prompt in SAS Visual Analytics reports, you might receive an error similar to the following when printing to PDF:
{
"id" : "",
"errorCode" : 15224,
"httpStatusCode" : 500,
"message" : "Error executing request. External \"PDF\" generator failed – jobID= f5311431-6ef0-47c2-80fd-b0a9a412f585",
"remediation" : "",
"version" : "2"
}
If you do not select the Initially select first value option, the report should print to PDF without issue. If the option has already been selected, you can clear the selection to circumvent the issue.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics (on SAS Viya) | Cloud Foundry | 8.5.2 | 2022.1.1 | Viya | Viya |
Linux for x64 | 8.5.2 | 2022.1.1 | Viya | Viya |
Microsoft® Windows® for x64 | 8.5.2 | 2022.1.1 | Viya | Viya |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
You encounter this issue when the report contains a prompt with the "Initially select first value" option selected. An error similar to the following occurs: "... 'errorCode' : 15224, 'httpStatusCode' : 500, 'message' : 'Error executing request. External \"PDF\" generator failed ..."
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2022-08-05 11:18:35 |
Date Created: | 2022-03-18 11:19:59 |