Problem Note 69896: The SAS® Intelligent Decisioning 5.6 sas-viya-decisiondefinitions-default service does not start
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When you restart all viya services, the sas-decisiondefinitions-default service is the only service that is not ready. The rest of the viya service show a status of up. Also, when you restart sas-decisiondefinitions-defautl service using the following code, it shows an up status:
When the sas-viya-decisiondefinitions-default service does not show a status of up, the decisions and treatments are not available in the SAS® Model manager GUI.
In this scenario, the /opt/sas/viya/config/var/log/decisiondefinitions/default/sas-decisiondefinitions_<date timestamp>.log file shows messages similar to the following:
2023-02-16 06:43:38.453 ERROR 125326 --- [ main:decisions] .j.p.c.JobExecutionProviderPostProcessor : service Unable to find bean upgradeDecisionService
2023-02-16 06:43:42.374 ERROR 125326 --- [ main:decisions] o.s.b.web.embedded.tomcat.TomcatStarter : service Error starting Tomcat context. Exception: org.springframework.beans.factory.UnsatisfiedDependencyException. Message: Error creating bean with name 'getCodeGeneratorServletRequestListener': Unsatisfied dependency expressed through field 'asyncExternalArtifactGetter'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'asyncExternalArtifactGetter': Unsatisfied dependency expressed through field 'decisionVersionService'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'decisionVersionService': Lookup method resolution failed; nested exception is java.lang.IllegalStateException: Failed to introspect Class [com.sas.dcm.svcs.decisions.service.impl.DecisionVersionServiceImpl] from ClassLoader [org.springframework.boot.loader.LaunchedURLClassLoader@506c589e]
2023-02-16 06:43:42.500 INFO 125326 --- [ main:decisions] o.apache.catalina.core.StandardService : service Stopping service [Tomcat]
2023-02-16 06:43:42.580 WARN 125326 --- [ main:decisions] ConfigServletWebServerApplicationContext : service Exception encountered during context initialization - cancelling refresh attempt: org.springframework.context.ApplicationContextException: Unable to start web server; nested exception is org.springframework.boot.web.server.WebServerException: Unable to start embedded Tomcat
2023-02-16 06:43:42.584 INFO 125326 --- [ main:decisions] j.LocalContainerEntityManagerFactoryBean : service Closing JPA EntityManagerFactory for persistence unit 'default'
2023-02-16 06:43:42.589 INFO 125326 --- [ main:decisions] o.s.s.c.ThreadPoolTaskScheduler : service Shutting down ExecutorService 'vaultThreadPoolTaskScheduler'
2023-02-16 06:43:42.633 INFO 125326 --- [ main:decisions] ServiceInitializationApplicationListener : service Releasing initialization lock
2023-02-16 06:43:42.757 INFO 125326 --- [ main:decisions] ConditionEvaluationReportLoggingListener : service
2023-02-16 06:43:42.792 ERROR 125326 --- [ main:decisions] o.s.boot.SpringApplication : service Application run failed
at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.onRefresh(ServletWebServerApplicationContext.java:161)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:545)
at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.refresh(ServletWebServerApplicationContext.java:143)
Workaround
If you manually restart the sas-viya-decisiondefinitions-default service after the initial restart, it starts correctly.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Intelligent Decisioning | Linux for x64 | 5.6 | Viya | ||
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2023-02-24 14:06:01 |
| Date Created: | 2023-02-23 09:15:14 |