Problem Note 69863: Logon to the SAS® Studio Basic 3.82 web application fails with "The launch of the server process failed with an unknown status code"
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When you attempt to log on to the SAS Studio Basic 3.82 web application on UNIX systems, the following error might occur:
The launch of the server process failed with an unknown status code
This error occurs due to permissions on several files in the SAS Studio Basic 3.82 workspace server configuration directory, <studioconfig>/workspaceserver.
The manual workaround is to update file permissions by issuing the following commands as the user ID that owns the SAS Studio Basic 3.82 configuration:
chmod 744 /<studioconfig>/workspaceserver/*.cfg
chmod 744 /<studioconfig>/workspaceserver/*.sas
chmod 744 /<studioconfig>/workspaceserver/*.xml
chmod 744 /<studioconfig>/workspaceserver/*.sas
chmod 744 /<studioconfig>/workspaceserver/*.xml
It is not necessary to restart the SAS Studio Basic processes after you perform the file permissions update.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio | 64-bit Enabled AIX | 3.82 | 9.4 TS1M8 | ||
| 64-bit Enabled Solaris | 3.82 | 9.4 TS1M8 | ||||
| Linux for x64 | 3.82 | 9.4 TS1M8 | ||||
| Solaris for x64 | 3.82 | 9.4 TS1M8 | ||||
A fix for this issue for SAS Studio 3.82 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M3T.html#69863
Permissions on files in the /workspaceserver directory prevent users from logging on to the SAS Studio Basic 3.82 web application. In this scenario, the following error message occurs:
"The launch of the server process failed with an unknown status code."
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2025-03-28 10:37:09 |
| Date Created: | 2023-02-14 16:45:41 |