Problem Note 69670: A SAS® Studio 5.2 (Enterprise) session might lose access to the compute server
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Access to the compute server might be lost from SAS Studio 5.2 (Enterprise) with the February 2022 build date.
Problem
Here are some possible symptoms of the compute server loss:
- The following pop-up error might occur when you attempt to open a table in the Work library:
Unable to open table "Work.<dataset name>', The table could not be opened or may have been deleted
- Macro variables that you previously assigned might generate the following warning:
WARNING: Apparent symbolic reference macrovariable not resolved.
- Any unsaved changes to programs that are open in the Code Editor window might be lost. These changes might be recoverable in the Document Recovery window.
Workaround
The underlying problem is that an access token is expired. A workaround is to set the following SAS Logon Manager configuration properties (policy.accessTokenValiditySeconds and policy.global.accessTokenValiditySeconds) to be greater than or equal to the following SAS Logon Manager and SAS Studio configuration properties: session.timeout and servlet.session.timeout
For more information about configuration properties, see the following documentation: Configuration Properties: Reference (Applications)
Determine the Build Date
To determine the build date for your version of SAS Studio, issue the following command from a system prompt:
rpm -q sas-studiov
The February build date is displayed as follows:
sas-studiov-5.2.271-20220209
For more information on determining the build date for your environment, see SAS KB0036526, "Verify the installation of SAS® Viya® hot fixes in your Linux environment."
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio | Microsoft® Windows® for x64 | 5.2 | Viya | ||
| Microsoft Windows 8 Enterprise 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8 Enterprise x64 | 5.2 | Viya | ||||
| Microsoft Windows 8 Pro 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8 Pro x64 | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Enterprise x64 | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Pro 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Pro x64 | 5.2 | Viya | ||||
| Microsoft Windows 10 | 5.2 | Viya | ||||
| Microsoft Windows 11 | 5.2 | Viya | ||||
| Microsoft Windows 95/98 | 5.2 | Viya | ||||
| Microsoft Windows 2000 Advanced Server | 5.2 | Viya | ||||
| Microsoft Windows 2000 Datacenter Server | 5.2 | Viya | ||||
| Microsoft Windows 2000 Server | 5.2 | Viya | ||||
| Microsoft Windows 2000 Professional | 5.2 | Viya | ||||
| Microsoft Windows NT Workstation | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 for x64 | 5.2 | Viya | ||||
| Microsoft Windows Server 2008 | 5.2 | Viya | ||||
| Microsoft Windows Server 2008 R2 | 5.2 | Viya | ||||
| Microsoft Windows Server 2008 for x64 | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 Datacenter | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 R2 Std | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 Std | 5.2 | Viya | ||||
| Microsoft Windows Server 2016 | 5.2 | Viya | ||||
| Microsoft Windows Server 2019 | 5.2 | Viya | ||||
| Microsoft Windows Server 2022 | 5.2 | Viya | ||||
| Microsoft Windows XP Professional | 5.2 | Viya | ||||
| Windows 7 Enterprise 32 bit | 5.2 | Viya | ||||
| Windows 7 Enterprise x64 | 5.2 | Viya | ||||
| Windows 7 Home Premium 32 bit | 5.2 | Viya | ||||
| Windows 7 Home Premium x64 | 5.2 | Viya | ||||
| Windows 7 Professional 32 bit | 5.2 | Viya | ||||
| Windows 7 Professional x64 | 5.2 | Viya | ||||
| Windows 7 Ultimate 32 bit | 5.2 | Viya | ||||
| Windows 7 Ultimate x64 | 5.2 | Viya | ||||
| Windows Millennium Edition (Me) | 5.2 | Viya | ||||
| Windows Vista | 5.2 | Viya | ||||
| Windows Vista for x64 | 5.2 | Viya | ||||
| Linux for x64 | 5.2 | Viya | ||||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2022-12-16 13:48:25 |
| Date Created: | 2022-11-09 14:45:47 |