Problem Note 69588: The SAS® Model Implementation Platform web application might not start and returns "Could not generate OTP..." when the SAS Trusted User is external
After installing and configuring the SAS Model Implementation Platform middle tier, you could encounter the following error in the SASServer11 log:
ERROR com.sas.svcs.authentication.helper.SpringSecurityContextFactory - Could not generate OTP for sastrust@saspw. No trusted user set for SecurityContext generation.
The issue occurs when you select an external account for the SAS Trusted User instead of an internal one such as sastrust@saspw during the initial configuration of SAS.
Operating System and Release Information
| SAS System | SAS Model Implementation Platform | Windows 7 Home Premium 32 bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Home Premium x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Professional 32 bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Professional x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Ultimate 32 bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Ultimate x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Linux for x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Enterprise x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Windows 7 Enterprise 32 bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2019 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2016 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2012 Std | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2012 R2 Std | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2012 R2 Datacenter | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2008 R2 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2008 for x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2008 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 10 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8.1 Pro x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8.1 Pro 32-bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8.1 Enterprise x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8 Enterprise x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8 Pro 32-bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8 Pro x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows Server 2012 Datacenter | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8.1 Enterprise 32-bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft Windows 8 Enterprise 32-bit | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
| Microsoft® Windows® for x64 | 3.2 | 3.3 | 9.4 TS1M6 | 9.4 TS1M8 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2022-09-29 08:55:20 |
| Date Created: | 2022-09-27 04:14:02 |
