Problem Note 69506: Creating a credential in a token domain returns the error "Access token request failed"
 |  |  |  |  |
In a multi-tenant environment, the following error is returned when a service account creates a credential in a token domain and assigns it to a user identity:
401:invalid_token.
Token bears a non-existent user ID: 46775d35-9ebd-4e26-94f5-
f2ce34df5850
traceId: 19a93082b45c4444
path: /credentials/domains/token-domainId/users/user-Id
A similar error occurs if it is assigned to a group identity.
The credentials microservice log does not show any activity when this error occurs.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Verify That the Update Is Installed
Confirm that sas-credentials, sas-saslogon, and sas-identities services are at build versions 1.39.3, 2.53.15, and 2.56.7 or later, respectively. To do so, use one of the methods shown here:
-
Run the following rpm commands from the SAS Viya microservices host machine:
rpm -q sas-credentials​
rpm -q sas-saslogon
rpm -q sas-identities
-
The version number is shown after the service name. Here are examples:
sas-credentials-1.39.3-20220831.1661960478735.x86_64
sas-saslogon-2.53.15-20220826.1661516581052.x86_64
sas-identities-2.18.10-20191027.1572205929619.x86_64
- Connect to credentials/apiMeta and SASLogon/apiMeta endpoints. The XML output shows the version in this way:
"buildVersion":"1.39.3"
"buildVersion":"2.53.15"
"buildVersion":"2.18.10"
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft Windows Server 2012 R2 Datacenter | 3.5 | 3.5 | Viya | Viya |
| Microsoft Windows Server 2012 R2 Std | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2016 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2019 | 3.5 | 3.5 | Viya | Viya | ||
| Linux for x64 | 3.5 | 3.5 | Viya | Viya | ||
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2023-03-15 14:22:40 |
| Date Created: | 2022-08-26 20:28:51 |