Problem Note 69445: SAS® Studio 5.2 (Enterprise) fails with the message "The compute server session is in a failed state"
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If a Kerberized Network File System (NFS) home directory is configured for use with SAS Studio 5.2 (Enterprise), the following message appears after logon:
The compute server session is in a failed state.
To work around the issue, refresh the browser. Then, the session is established.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio for Viya | Microsoft® Windows® for x64 | 5.2 | Viya | ||
| Linux for x64 | 5.2 | Viya | ||||
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates
If a Kerberized NFS home directory is configured for use with SAS Studio 5.2 (Enterprise), the following message occurs after logon: "The compute server session is in a failed state."
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2022-08-11 09:06:32 |
| Date Created: | 2022-08-03 16:16:35 |