You might encounter issues with pages rendering properly in SAS Visual Analytics. For example, you might encounter this issue if you complete steps similar to the following:

1. Open SAS^® Drive – Share and Collaborate.
2. Switch to SAS Visual Analytics to create a report.
3. In SAS Visual Analytics, open a report and use the browser’s zoom to increase the size of the page. For example, set it to 125%.
4. Once your report is modified and saved, return to SAS Drive – Share and Collaborate application by using the application menu. However, do not reset the browser’s zoom to 100%, but leave it as it is.
5. SAS Drive opens but the page does not load most of the objects. Instead, only a part of the page is displayed, as shown below:

A workaround is to refresh the page or reset the browser’s zoom to 100%.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at

Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at