Problem Note 68624: SAS® Forecast Studio fails or stops responding when you re-forecast a project or close the application and a Segmentation Violation error might occur
In SAS Forecast Studio, when you re-forecast your project or close the application, you might encounter one of the following symptoms:
- SAS Forecast Studio stops the re-forecasting process, and an error similar to the following is displayed in the SAS log:
ERROR: A computational fault occurred during the diagnosis of series XXX.
- SAS Forecast Studio stops responding, and one of the following messages is displayed in the user interface:
Reforecasting the project.
Closing SAS Forecast Studio.
- SAS Forecast Studio stops responding, and an error similar to the following is displayed in the SAS log:
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
The SAS task name is [HPFDIAGN]
Segmentation Violation
Traceback of the Exception:
...
The problem occurs when your project includes an event that meets the following conditions:
- Type = TC or Temporary Change
- Value = 1
- Duration = ALL
To work around the issue, take either of these actions:
- Delete the event from your project.
- Specify a duration for the event that is different from ALL.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Forecast Server | HP-UX IPF | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
64-bit Enabled Solaris | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
64-bit Enabled AIX | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Ultimate x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Ultimate 32 bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Professional x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Professional 32 bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Home Premium x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Home Premium 32 bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Enterprise x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Windows 7 Enterprise 32 bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2012 Std | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2012 R2 Std | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2012 R2 Datacenter | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2012 Datacenter | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2008 for x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2008 R2 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows Server 2008 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 10 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8.1 Pro x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8.1 Pro 32-bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8.1 Enterprise x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8.1 Enterprise 32-bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8 Pro x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8 Pro 32-bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8 Enterprise x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft Windows 8 Enterprise 32-bit | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Microsoft® Windows® for x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Linux for x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
Solaris for x64 | 14.2 | 15.3 | 9.4 TS1M4 | 9.4 TS1M8 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2023-03-29 18:36:49 |
Date Created: | 2021-11-22 05:57:40 |