SUPPORT / SAMPLES & SAS NOTES
Problem Note 68430: Microsoft Excel might close unexpectedly when displaying a SAS® Visual Analytics report that contains Display Rules with decimal value intervals
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When you create a SAS Visual Analytics report that contains Display Rules with decimal value intervals, Microsoft Excel might close unexpectedly if you open the report in SAS® Add-In for Microsoft Office. This problem occurs only if you set the Windows Regional Settings to French on the client machine on which Microsoft Excel and SAS Add-In for Microsoft Office are installed.
For example, you might encounter this issue when you complete steps similar to the following:
- Create a new SAS Visual Analytics report that contains a list table.
- Create new Display Rules for the list table.
- Use decimal values for all intervals, as shown for Age below:
- Save the report.
- Open Excel and display the report.
- On the Results tab on the right, double-click any row in the table:
Excel closes unexpectedly and the following exceptions occur in the Excel.log:
2021-09-20 04:28:17,981 [VSTA_Main] ERROR SAS.OfficeAddin.CustomTaskPanes.ResultsInformationPanel [(null)] - Unexpected exception with async voidSystem.NullReferenceException: Object reference not set to an instance of an object. at SAS.ReportBI.ViewerHost.LegendItem.CreateGaugeBand() at SAS.ReportBI.ViewerHost.LegendItem.CreateComponents(DisplayRulesLegendItem& lastItemModel) at SAS.ReportBI.ViewerHost.DisplayRulesLegendView.UpdateLegendItems() at SAS.ReportBI.ViewerHost.DisplayRulesLegendView.ViewModel_PropertyChanged(Object sender, PropertyChangedEventArgs e) at SAS.SharedUI.MVVM.VMBase.RaisePropertyChanged(String propertyName) at SAS.ReportBI.ViewerHost.DisplayRulesLegendVM.BuildLegend(IVisualController reportElement, Object param) at SAS.OfficeAddin.CustomTaskPanes.ResultsInformationPanel.<HandleSelectedElementChanged>d__9.MoveNext()
As a workaround, set your Windows Regional Settings to English.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft® Windows® for x64 | 8.3 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Enterprise x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Pro 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Pro x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Pro x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows 10 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 R2 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 for x64 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 Datacenter | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 R2 Std | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 Std | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2016 | 8.3 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2019 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Enterprise 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Enterprise x64 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Home Premium 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Home Premium x64 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Professional 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Professional x64 | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Ultimate 32 bit | 8.3 | 9.4 TS1M7 | ||||
| Windows 7 Ultimate x64 | 8.3 | 9.4 TS1M7 | ||||