Problem Note 68382: SAS® Enterprise Guide® 8.3 with Hot Fix 3 fails to connect to workspace servers executing on z/OS operating systems
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SAS Enterprise Guide 8.3 with Hot Fix 3 fails to connect to workspace servers executing on z/OS operating systems. The following error then appears:
A connection to a server is required for this function or operation
The current workaround is to revert to Hot Fix 2 or an earlier hot-fix level.
If SAS Enterprise Guide was updated with the Check for Updates method, use the steps below to remove the latest hot fix and revert your installation to the last hot fix that was installed. Note: This action requires administrative rights.
- Launch the Control Panel app in Microsoft Windows.
- Click Uninstall a program.
- Click View installed updates.
- Scroll down to SAS Enterprise Guide 8.3.3 Software Patch.
- Right-click that update and select Uninstall.
- SAS Enterprise Guide 8.3 then uses the last installed hot fix before Hot Fix 3 was installed.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Microsoft® Windows® for x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 |
| Microsoft Windows 8 Enterprise 32-bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro 32-bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro 32-bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows 10 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 R2 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 for x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Datacenter | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Std | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Std | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2016 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2019 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Enterprise 32 bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Enterprise x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Home Premium 32 bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Home Premium x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Professional 32 bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Professional x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Ultimate 32 bit | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Windows 7 Ultimate x64 | 8.3 | 8.3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
A fix for this issue for SAS Enterprise Guide 8.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I8T.html#68382
When this issue occurs, the following error message appears: "A connection to a server is required for this function or operation."
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2022-02-18 16:41:01 |
| Date Created: | 2021-09-14 10:36:26 |