SUPPORT / SAMPLES & SAS NOTES
Problem Note 68355: The message "ERROR: Character is unclassifiable" occurs when you load Parquet files from S3 to CAS
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Some long directory paths for Amazon Simple Storage Service (S3) can cause the following errors when you are loading Apache Parquet files from these paths to SAS® Cloud Analytic Services.
The client log might show this error:
ERROR: Character is unclassifiable.
The server log might also show one of these sets of errors:
ERROR [00000007] 179947 exampleuser 58 [tks3xml.c:970] - Parse failed: 807fd852
ERROR [00000007] 179947 exampleuser 58 [tks3xml.c:971] - Line: 2
ERROR [00000007] 179947 exampleuser 58 [tks3xml.c:972] - Column: 181
FATAL [00000007] 8881 exampleuser 400719 [cas.c:161] - Exception in action.
FATAL [00000007] 8881 exampleuser 400719 [cas.c:163] - Access violation
FATAL [00000007] 8881 exampleuser 400719 [cas.c:188] - /opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(tktracex+0x42) [0x7f4f3ff3e612]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(exceptionHandler+0x266) [0x7f4f3fed1f46]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktExcept+0x51) [0x7f4f4c0ab671]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bkt_signal_handler+0x154) [0x7f4f4c0abd14]
/lib64/libpthread.so.0(+0xf370) [0x7f4f4d8b0370]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skm_unlink+0x19) [0x7f4f4c0c68c9]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skmMemAlloc+0x1a5) [0x7f4f4c0c17d5]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(caszCvtToTKChar+0x84) [0x7f4f3d0be7b4]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(+0x1b6b9f) [0x7f4f3d0abb9f] /opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromParquet+0x281) [0x7f4f3d0adf01]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromDNFS+0x5b7e) [0x7f4f3d06652e]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromS3+0x5ac) [0x7f4f3d015a3c]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTable+0x4811) [0x7f4f3cf79fb1]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasa.so(casaInvoke+0x2edf) [0x7f4f3635745f]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(HandleActionControllerThread+0xa75) [0x7f4f3fedff65]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(sktMain+0xf7) [0x7f4f4c0a9527]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktMain+0x78) [0x7f4f4c0ab498]
/lib64/libpthread.so.0(+0x7dc5) [0x7f4f4d8a8dc5]
/lib64/libc.so.6(clone+0x6d) [0x7f4f4ce9a76d]
FATAL [00000007] 8881 exampleuser 400719 [cas.c:163] - Access violation
FATAL [00000007] 8881 exampleuser 400719 [cas.c:188] - /opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(tktracex+0x42) [0x7f4f3ff3e612]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(exceptionHandler+0x266) [0x7f4f3fed1f46]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktExcept+0x51) [0x7f4f4c0ab671]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bkt_signal_handler+0x154) [0x7f4f4c0abd14]
/lib64/libpthread.so.0(+0xf370) [0x7f4f4d8b0370]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skm_unlink+0x19) [0x7f4f4c0c68c9]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skmMemAlloc+0x1a5) [0x7f4f4c0c17d5]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(caszCvtToTKChar+0x84) [0x7f4f3d0be7b4]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(+0x1b6b9f) [0x7f4f3d0abb9f] /opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromParquet+0x281) [0x7f4f3d0adf01]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromDNFS+0x5b7e) [0x7f4f3d06652e]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromS3+0x5ac) [0x7f4f3d015a3c]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTable+0x4811) [0x7f4f3cf79fb1]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasa.so(casaInvoke+0x2edf) [0x7f4f3635745f]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(HandleActionControllerThread+0xa75) [0x7f4f3fedff65]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(sktMain+0xf7) [0x7f4f4c0a9527]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktMain+0x78) [0x7f4f4c0ab498]
/lib64/libpthread.so.0(+0x7dc5) [0x7f4f4d8a8dc5]
/lib64/libc.so.6(clone+0x6d) [0x7f4f4ce9a76d]
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Linux for x64 | 3.5 | 3.5 | Viya | Viya |