Problem Note 68355: The message "ERROR: Character is unclassifiable" occurs when you load Parquet files from S3 to CAS
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Some long directory paths for Amazon Simple Storage Service (S3) can cause the following errors when you are loading Apache Parquet files from these paths to SAS® Cloud Analytic Services.
The client log might show this error:
ERROR: Character is unclassifiable.
The server log might also show one of these sets of errors:
ERROR [00000007] 179947 exampleuser 58 [tks3xml.c:970] - Parse failed: 807fd852
ERROR [00000007] 179947 exampleuser 58 [tks3xml.c:971] - Line: 2
ERROR [00000007] 179947 exampleuser 58 [tks3xml.c:972] - Column: 181
FATAL [00000007] 8881 exampleuser 400719 [cas.c:161] - Exception in action.
FATAL [00000007] 8881 exampleuser 400719 [cas.c:163] - Access violation
FATAL [00000007] 8881 exampleuser 400719 [cas.c:188] - /opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(tktracex+0x42) [0x7f4f3ff3e612]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(exceptionHandler+0x266) [0x7f4f3fed1f46]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktExcept+0x51) [0x7f4f4c0ab671]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bkt_signal_handler+0x154) [0x7f4f4c0abd14]
/lib64/libpthread.so.0(+0xf370) [0x7f4f4d8b0370]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skm_unlink+0x19) [0x7f4f4c0c68c9]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skmMemAlloc+0x1a5) [0x7f4f4c0c17d5]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(caszCvtToTKChar+0x84) [0x7f4f3d0be7b4]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(+0x1b6b9f) [0x7f4f3d0abb9f] /opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromParquet+0x281) [0x7f4f3d0adf01]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromDNFS+0x5b7e) [0x7f4f3d06652e]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromS3+0x5ac) [0x7f4f3d015a3c]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTable+0x4811) [0x7f4f3cf79fb1]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasa.so(casaInvoke+0x2edf) [0x7f4f3635745f]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(HandleActionControllerThread+0xa75) [0x7f4f3fedff65]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(sktMain+0xf7) [0x7f4f4c0a9527]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktMain+0x78) [0x7f4f4c0ab498]
/lib64/libpthread.so.0(+0x7dc5) [0x7f4f4d8a8dc5]
/lib64/libc.so.6(clone+0x6d) [0x7f4f4ce9a76d]
FATAL [00000007] 8881 exampleuser 400719 [cas.c:163] - Access violation
FATAL [00000007] 8881 exampleuser 400719 [cas.c:188] - /opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(tktracex+0x42) [0x7f4f3ff3e612]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(exceptionHandler+0x266) [0x7f4f3fed1f46]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktExcept+0x51) [0x7f4f4c0ab671]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bkt_signal_handler+0x154) [0x7f4f4c0abd14]
/lib64/libpthread.so.0(+0xf370) [0x7f4f4d8b0370]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skm_unlink+0x19) [0x7f4f4c0c68c9]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(skmMemAlloc+0x1a5) [0x7f4f4c0c17d5]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(caszCvtToTKChar+0x84) [0x7f4f3d0be7b4]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(+0x1b6b9f) [0x7f4f3d0abb9f] /opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromParquet+0x281) [0x7f4f3d0adf01]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromDNFS+0x5b7e) [0x7f4f3d06652e]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTableFromS3+0x5ac) [0x7f4f3d015a3c]
/opt/sas/viya/home/SASFoundation/sasexe/tkcastab.so(LoadTable+0x4811) [0x7f4f3cf79fb1]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasa.so(casaInvoke+0x2edf) [0x7f4f3635745f]
/opt/sas/viya/home/SASFoundation/sasexe/tkcasdrv.so(HandleActionControllerThread+0xa75) [0x7f4f3fedff65]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(sktMain+0xf7) [0x7f4f4c0a9527]
/opt/sas/viya/home/SASFoundation/sasexe/tkmk.so(bktMain+0x78) [0x7f4f4c0ab498]
/lib64/libpthread.so.0(+0x7dc5) [0x7f4f4d8a8dc5]
/lib64/libc.so.6(clone+0x6d) [0x7f4f4ce9a76d]
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Linux for x64 | 3.5 | 3.5 | Viya | Viya |
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-09-08 09:33:11 |
| Date Created: | 2021-09-03 11:45:48 |