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Problem Note 68297: Selected values in a Custom Diagram tool are not retained in SAS® Customer Intelligence Studio

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In SAS® Management Console, you can create a stored process that is used in SAS Customer Intelligence Studio in a Custom Diagram tool. If the stored process is populated by a dynamic list and contains selection-dependent groups, selected values might not be retained after you close the Custom Diagram tool.

This problem happens when you perform steps similar to the following:

  1. In SAS Management Console, create a stored process that contains selection-dependent groups, as shown below:

    Stored process with selection-dependent groups


  2. Add this stored process to a Custom Diagram tool in SAS Customer Intelligence Studio and add the tool to a diagram. Then, select the values, as shown in this example:

    Select values in the diagram tool


  3. Click OK. Then, close and re-open the Custom Diagram tool. When you do that, the selected values disappear, as shown below:

    Select values in the diagram tool

As a workaround, make sure that the selection-dependent groups do have values, as shown in this example:

Make sure that the selection-dependent group does have a value

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.6
Microsoft Windows 8 Enterprise 32-bit6.6
Microsoft Windows 8 Enterprise x646.6
Microsoft Windows 8 Pro 32-bit6.6
Microsoft Windows 8 Pro x646.6
Microsoft Windows 8.1 Enterprise 32-bit6.6
Microsoft Windows 8.1 Enterprise x646.6
Microsoft Windows 8.1 Pro 32-bit6.6
Microsoft Windows 8.1 Pro x646.6
Microsoft Windows 106.6
Microsoft Windows 95/986.6
Microsoft Windows 2000 Advanced Server6.6
Microsoft Windows 2000 Datacenter Server6.6
Microsoft Windows 2000 Server6.6
Microsoft Windows 2000 Professional6.6
Microsoft Windows NT Workstation6.6
Microsoft Windows Server 2003 Datacenter Edition6.6
Microsoft Windows Server 2003 Enterprise Edition6.6
Microsoft Windows Server 2003 Standard Edition6.6
Microsoft Windows Server 2003 for x646.6
Microsoft Windows Server 20086.6
Microsoft Windows Server 2008 R26.6
Microsoft Windows Server 2008 for x646.6
Microsoft Windows Server 2012 Datacenter6.6
Microsoft Windows Server 2012 R2 Datacenter6.6
Microsoft Windows Server 2012 R2 Std6.6
Microsoft Windows Server 2012 Std6.6
Microsoft Windows Server 20166.6
Microsoft Windows Server 20196.6
Microsoft Windows XP Professional6.6
Windows 7 Enterprise 32 bit6.6
Windows 7 Enterprise x646.6
Windows 7 Home Premium 32 bit6.6
Windows 7 Home Premium x646.6
Windows 7 Professional 32 bit6.6
Windows 7 Professional x646.6
Windows 7 Ultimate 32 bit6.6
Windows 7 Ultimate x646.6
Windows Millennium Edition (Me)6.6
Windows Vista6.6
Windows Vista for x646.6
64-bit Enabled AIX6.6
64-bit Enabled Solaris6.6
HP-UX IPF6.6
Linux for x646.6
Solaris for x646.6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.