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Problem Note 68255: The error "Could not load opensslcert extension. OpenSSL libraries are not found or the wrong version" occurs in Red Hat Enterprise Linux 8

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In a Red Hat Enterprise Linux 8 environment, a SAS® Studio 5.2 (Enterprise) session might fail to launch with the following error:

Failed to authenticate to Launcher Server.

Additionally, the sas-runlauncher_console_time-stamp.log file (located in /opt/sas/viya/config/var/log/runlauncher/default/) contains the following error:

Could not load opensslcert extension. OpenSSL libraries are not found or the wrong version.

To work around the problem, install the compat-openssl10 package and then restart the sas-viya-runlauncher-default service.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS ViyaLinux for x643.53.5ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.