Problem Note 68255: The error "Could not load opensslcert extension. OpenSSL libraries are not found or the wrong version" occurs in Red Hat Enterprise Linux 8
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In a Red Hat Enterprise Linux 8 environment, a SAS® Studio 5.2 (Enterprise) session might fail to launch with the following error:
Failed to authenticate to Launcher Server.
Additionally, the sas-runlauncher_console_time-stamp.log file (located in /opt/sas/viya/config/var/log/runlauncher/default/) contains the following error:
Could not load opensslcert extension. OpenSSL libraries are not found or the wrong version.
To work around the problem, install the compat-openssl10 package and then restart the sas-viya-runlauncher-default service.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Linux for x64 | 3.5 | 3.5 | Viya | Viya |
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-08-25 08:52:13 |
| Date Created: | 2021-08-16 10:20:37 |