Problem Note 68999: A SAS® session crash occurs while connecting to CAS, and "tkcal.so(tklGetLocale+0)" appears in the traceback output
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In some cases, a SAS session crashes with an error while connecting to SAS® Cloud Analytic Services (CAS) with a LIBNAME CAS statement. Traceback output that is similar to what is shown below is an indication of this problem. The actual cause of the CAS connection error does not appear in the SAS log.
Traceback of the Exception:
/opt/sas/spre/home/SASFoundation/sasexe/sas(+0x18525e) [0x55b4f0ef625e]
/opt/sas/spre/home/SASFoundation/sasexe/sas(+0x51266) [0x55b4f0dc2266]
/opt/sas/spre/home/SASFoundation/sasexe/tkmk.so(bkt_signal_handler+0x14b) [0x7fa70bac52db]
/lib64/libpthread.so.0(+0xf630) [0x7fa70d49e630]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(tklGetLocale+0) [0x7fa6f8bc9a10]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(+0x11e75) [0x7fa6f8bb4e75]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalConnect+0x75e) [0x7fa6f8baf68e]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalAttemptConnect+0x29) [0x7fa6f8bc6da9]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalConnectToServer+0x422) [0x7fa6f8bc6ac2]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalAddConnection+0x23d) [0x7fa6f8bb643d]
/opt/sas/spre/home/SASFoundation/sasexe/sascasb(+0xa8ef) [0x7fa6ba50c8ef]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasyh(yyhlasn+0x22e) [0x7fa6f9e2448e]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasyh(yhlasn2+0x4fd) [0x7fa6f9e1cc0d]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(ytlibf+0x3bc) [0x7fa6f0e6c22c]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(+0x30093) [0x7fa6f0e4b093]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yasany2+0xca) [0x7fa6f0e4928a]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yttknx+0x12eb) [0x7fa6f0e6f8ab]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yalexec+0x5e0) [0x7fa6f0e99440]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yalinln+0x31c) [0x7fa6f0e9cd3c]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yalproc+0x1a7) [0x7fa6f0e96c37]
/opt/sas/spre/home/SASFoundation/sasexe/sasxbtch(sasxbtch+0x9e) [0x7fa6f154c1ee]
/opt/sas/spre/home/SASFoundation/sasexe/sas(vvtentr+0x19d) [0x55b4f0dc1e2d]
/lib64/libpthread.so.0(+0x7ea5) [0x7fa70d496ea5]
/lib64/libc.so.6(clone+0x6d) [0x7fa70ca829fd]
/opt/sas/spre/home/SASFoundation/sasexe/sas(+0x51266) [0x55b4f0dc2266]
/opt/sas/spre/home/SASFoundation/sasexe/tkmk.so(bkt_signal_handler+0x14b) [0x7fa70bac52db]
/lib64/libpthread.so.0(+0xf630) [0x7fa70d49e630]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(tklGetLocale+0) [0x7fa6f8bc9a10]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(+0x11e75) [0x7fa6f8bb4e75]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalConnect+0x75e) [0x7fa6f8baf68e]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalAttemptConnect+0x29) [0x7fa6f8bc6da9]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalConnectToServer+0x422) [0x7fa6f8bc6ac2]
/opt/sas/spre/home/SASFoundation/sasexe/tkcal.so(TKCalAddConnection+0x23d) [0x7fa6f8bb643d]
/opt/sas/spre/home/SASFoundation/sasexe/sascasb(+0xa8ef) [0x7fa6ba50c8ef]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasyh(yyhlasn+0x22e) [0x7fa6f9e2448e]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasyh(yhlasn2+0x4fd) [0x7fa6f9e1cc0d]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(ytlibf+0x3bc) [0x7fa6f0e6c22c]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(+0x30093) [0x7fa6f0e4b093]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yasany2+0xca) [0x7fa6f0e4928a]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yttknx+0x12eb) [0x7fa6f0e6f8ab]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yalexec+0x5e0) [0x7fa6f0e99440]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yalinln+0x31c) [0x7fa6f0e9cd3c]
/opt/sas/spre/home/SASFoundation/dbcs/sasexe/sasxshel(yalproc+0x1a7) [0x7fa6f0e96c37]
/opt/sas/spre/home/SASFoundation/sasexe/sasxbtch(sasxbtch+0x9e) [0x7fa6f154c1ee]
/opt/sas/spre/home/SASFoundation/sasexe/sas(vvtentr+0x19d) [0x55b4f0dc1e2d]
/lib64/libpthread.so.0(+0x7ea5) [0x7fa70d496ea5]
/lib64/libc.so.6(clone+0x6d) [0x7fa70ca829fd]
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Linux for x64 | 3.5 | 3.5 | Viya | Viya |
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2022-03-24 09:46:07 |
| Date Created: | 2022-03-11 11:09:47 |