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Problem Note 68251: A Save could fail because your session ID is not updated after you sign in to the application again in a new browser window

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If you edit an object in SAS® Visual Investigator that you previously edited before signing out and closing the browser, a subsequent Save action for the object could fail.

The dh_object_lock table in the fdhdata database records your unique session ID, which is associated with the editing of objects as you work in SAS Visual Investigator. You might see a failure when you save an object because a stale session ID is associated with your edit. 

This problem can occur when you take the following steps: 

  1. Sign in to SAS Visual Investigator and open an object: for example, a case.
  2. Click Edit. (Note: The dh_object_lock table in the fdhdata database then records your unique session ID in the session_ID field.)
  3. Update the case and click Save
  4. Sign out and close the browser window. 
  5. Open a new browser window and sign in to SAS Visual Investigator.
  6. Open the same case from step 1 and click Edit again. 

After step 6, a new session ID should be recorded in the dh_object_lock table. However, the original session ID from step 2 above is still recorded. This problem can result in subsequent Save actions failing due to a time-out that is associated with the older session ID. 

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual InvestigatorLinux for x6410.6Viya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.