Problem Note 68197: An update to SAS® Viya® 3.5 is causing SAS Viya client connection issues
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After you apply the latest hot fixes for SAS Viya 3.5, some client applications are receiving errors similar to the following:
NOTE: Performing serial SaveTable action using SAS Data Connector to PostgreSQL.
ERROR: The connection to the data source driver failed.
ERROR: General Error - invalid Exception
ERROR: Function failed.
ERROR: The action stopped due to errors.
The update to SAS Viya is applying an incorrect version of the PostgreSQL Open Database Connectivity (ODBC) driver. Because some of the SAS Viya clients use this driver in their internal communications, the failure occurs.
The current workaround is to use this command to downgrade the current driver:
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.5 | 3.5 | Viya | Viya |
| Microsoft Windows 8 Enterprise x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 8 Pro x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 8.1 Pro x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 10 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2003 for x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2008 R2 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2008 for x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 Datacenter | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 R2 Std | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 Std | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2016 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2019 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Enterprise x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Home Premium x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Professional x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Ultimate x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows Vista for x64 | 3.5 | 3.5 | Viya | Viya | ||
| Linux for x64 | 3.5 | 3.5 | Viya | Viya | ||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-08-06 10:34:39 |
| Date Created: | 2021-08-03 09:59:18 |