Report URLs are often delivered by email. If you click that report URL on a mobile device, it launches the SAS Visual Analytics App. If the server is not already added to the app, you are prompted to add the server. In some configurations, the CAS server is presented instead of the SAS Visual Analytics server. This behavior prevents the report from being subscribed to on the SAS Visual Analytics App.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Post Hot Fix Installation Step

1. After you apply the software update, follow the instructions in the Configure an Additional External URL section in the SAS^® Viya^® 3.5 Administration guide.
2. Add the following JVM property by following the instructions in SAS Note 60681, "Using SAS^® Environment Manager to add JVM properties to SAS^® Viya™ services:"
   Name: java_option_sasmobilehost
   Value: -Dsas.links.custom.sasmobileHost= YourVAServer  (example: -Dsas.links.custom.sasmobileHost= sasviya.xyz.com)

Operating System and Release Information

Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at

Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at