Installation Note 67926: SAS® Micro Analytic Server fails to start after you upgrade from SAS® 9.4M6 to SAS® 9.4M7
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After you upgrade your environment from SAS 9.4M6 to SAS 9.4M7, the SASServer13 server for SAS Micro Analytic Service fails to start. When this problem occurs, the following error is displayed in the server.log file that resides in the SAS-configuration-directory/LevN/Web/WebAppServer/SASServer13_1/logs/:
ERROR (localhost-startStop-1) [org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/SASMicroAnalyticService]] StandardWrapper.Throwable
java.lang.UnsatisfiedLinkError: com.sas.mas.jni.tksfjni.sfjniGetHandle(IIILjava/lang/String;[Ljava/lang/String;[Ljava/lang/String;)J
at com.sas.mas.jni.tksfjni.sfjniGetHandle(Native Method)
at com.sas.mas.jni.tksfjni.<init>(tksfjni.java:230)
at com.sas.mas.jni.tksfjni.<init>(tksfjni.java:266)
at com.sas.mas.rest.env.AppInitializerImpl.createTKMASInstance(AppInitializerImpl.java:354)
at com.sas.mas.rest.env.AppInitializerImpl.injectTKMAS(AppInitializerImpl.java:275)
at com.sas.mas.rest.env.AppInitializerImpl.injectObjects(AppInitializerImpl.java:215)
at com.sas.mas.rest.env.AppInitializerImpl.completeObjWiring(AppInitializerImpl.java:180)
at com.sas.mas.rest.env.AppInitializer.onApplicationEvent(AppInitializer.java:53)
at com.sas.mas.rest.env.AppInitializer.onApplicationEvent(AppInitializer.java:13)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:96)
at org.springframework.context.support.AbstractApplicationContext.publishEvent(AbstractApplicationContext.java:335)
at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:958)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:485)
at org.springframework.web.servlet.FrameworkServlet.configureAndRefreshWebApplicationContext(FrameworkServlet.java:651)
at org.springframework.web.servlet.FrameworkServlet.createWebApplicationContext(FrameworkServlet.java:602)
at org.springframework.web.servlet.FrameworkServlet.createWebApplicationContext(FrameworkServlet.java:665)
at org.springframework.web.servlet.FrameworkServlet.initWebApplicationContext(FrameworkServlet.java:521)
at org.springframework.web.servlet.FrameworkServlet.initServletBean(FrameworkServlet.java:462)
at org.springframework.web.servlet.HttpServletBean.init(HttpServletBean.java:136)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1144)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1091)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:985)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4887)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5201)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:743)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:719)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:614)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1823)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
java.lang.UnsatisfiedLinkError: com.sas.mas.jni.tksfjni.sfjniGetHandle(IIILjava/lang/String;[Ljava/lang/String;[Ljava/lang/String;)J
at com.sas.mas.jni.tksfjni.sfjniGetHandle(Native Method)
at com.sas.mas.jni.tksfjni.<init>(tksfjni.java:230)
at com.sas.mas.jni.tksfjni.<init>(tksfjni.java:266)
at com.sas.mas.rest.env.AppInitializerImpl.createTKMASInstance(AppInitializerImpl.java:354)
at com.sas.mas.rest.env.AppInitializerImpl.injectTKMAS(AppInitializerImpl.java:275)
at com.sas.mas.rest.env.AppInitializerImpl.injectObjects(AppInitializerImpl.java:215)
at com.sas.mas.rest.env.AppInitializerImpl.completeObjWiring(AppInitializerImpl.java:180)
at com.sas.mas.rest.env.AppInitializer.onApplicationEvent(AppInitializer.java:53)
at com.sas.mas.rest.env.AppInitializer.onApplicationEvent(AppInitializer.java:13)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:96)
at org.springframework.context.support.AbstractApplicationContext.publishEvent(AbstractApplicationContext.java:335)
at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:958)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:485)
at org.springframework.web.servlet.FrameworkServlet.configureAndRefreshWebApplicationContext(FrameworkServlet.java:651)
at org.springframework.web.servlet.FrameworkServlet.createWebApplicationContext(FrameworkServlet.java:602)
at org.springframework.web.servlet.FrameworkServlet.createWebApplicationContext(FrameworkServlet.java:665)
at org.springframework.web.servlet.FrameworkServlet.initWebApplicationContext(FrameworkServlet.java:521)
at org.springframework.web.servlet.FrameworkServlet.initServletBean(FrameworkServlet.java:462)
at org.springframework.web.servlet.HttpServletBean.init(HttpServletBean.java:136)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1144)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1091)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:985)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4887)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5201)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:743)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:719)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:614)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1823)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
The issue happens because the loadlib directory that normally rsides in SAS-configuration-directory/LevN/Web/WebAppServer/sas_webapps/sas.microanalyticservice.war/WEB-INF/lib does not exist.
To work around this problem, copy the loadlib directory from a working 9.4M6 environment and paste it into the /lib directory.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Micro Analytic Service | Solaris for x64 | 2.5_M3 | 2.5_M3 | 9.4 TS1M7 | 9.4 TS1M7 |
| Linux for x64 | 2.5_M3 | 2.5_M3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| HP-UX IPF | 2.5_M3 | 2.5_M3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| 64-bit Enabled Solaris | 2.5_M3 | 2.5_M3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| 64-bit Enabled AIX | 2.5_M3 | 2.5_M3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
| Microsoft® Windows® for x64 | 2.5_M3 | 2.5_M3 | 9.4 TS1M7 | 9.4 TS1M7 | ||
A fix for this issue for SAS Micro Analytic Service 2.5_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K4F.html#67926| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2021-05-28 10:05:08 |
| Date Created: | 2021-05-18 13:49:40 |