Problem Note 67818: SAS® BI Dashboard 4.41 displays the message "An error occurred while loading the indicator" when you first access it
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When you use SAS BI Dashboard Viewer 4.41 to open a dashboard that contains interactions that execute on the server, the following message is shown in the target indicators:
An error occurred while loading the indicator.
This message goes away when the query results are returned, and the indicators are displayed. The error message can be confusing to users because there really is no issue with the dashboard.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS BI Dashboard | Microsoft® Windows® for x64 | 4.41 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 4.41 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 4.41 | 9.4 TS1M6 | ||||
| HP-UX IPF | 4.41 | 9.4 TS1M6 | ||||
| Linux for x64 | 4.41 | 9.4 TS1M6 | ||||
| Solaris for x64 | 4.41 | 9.4 TS1M6 | ||||
A fix for this issue for SAS BI Dashboard 4.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H9V.html#67818| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2021-06-25 08:46:52 |
| Date Created: | 2021-04-20 16:56:40 |