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Problem Note 67814: You might not be able to open dashboard content in the same browser tab or window if an error occurs in SAS® BI Dashboard Viewer 4.41

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If you encounter an error on the dashboard, you might not be able to access any other SAS BI Dashboard content in the same browser tab or window. 

This issue occurs when you access SAS BI Dashboard content with the HTML Viewer application (version 4.41).

To work around the issue, open a new browser tab or window. This action enables you to access SAS BI Dashboard content that does not generate errors.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS BI DashboardMicrosoft® Windows® for x644.419.4 TS1M6
64-bit Enabled AIX4.419.4 TS1M6
64-bit Enabled Solaris4.419.4 TS1M6
HP-UX IPF4.419.4 TS1M6
Linux for x644.419.4 TS1M6
Solaris for x644.419.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.