Problem Note 67555: SAS® Job Flow Scheduler is non-responsive and a null pointer exception occurs after scheduling a single flow
A null pointer exception occurs after you schedule a flow in SAS Job Flow Scheduler. Its thread stops responding in SAS® Web Infrastructure Platform Services and also stops listening to port 1964. A similar null pointer exception occurs if the scheduling service has a log level of DEBUG.
When this exception occurs, SAS® Management Console does not retrieve flows to expand or refresh the Schedule Manager plug-in, and further attempts to schedule fail.
Restarting SAS Web Infrastructure Platform Services on the middle-tier environment restarts the SAS Job Flow Scheduler thread until another exception occurs.
You can verify that this issue has occurred by taking these steps:
- Use the netstat command-line utility to verify that port 1964 is no longer listening on the middle-tier environment.
- Check the SASWIPServices9.4.log file in SAS-configuration-directory/Lev1/Web/Logs/SASServer1_1/ to see whether a null pointer exception has been recorded for scheduling.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Job Flow Scheduler | Microsoft® Windows® for x64 | 9.46 | 9.48 | 9.4 TS1M6 | 9.4 TS1M8 |
| Linux for x64 | 9.46 | 9.48 | 9.4 TS1M6 | 9.4 TS1M8 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-05-24 09:57:38 |
| Date Created: | 2021-03-05 10:21:56 |