SUPPORT / SAMPLES & SAS NOTES
Problem Note 67442: SAS® Remote Services cannot start in a Microsoft Windows environment and you see the message "The process terminated unexpectedly"
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When you are trying to start SAS Remote Services for Windows, a pop-up message informs you that "The process terminated unexpectedly."
If you try to start SAS Remote Services manually in a command prompt, you see an error message that is similar to the following:
D:\ServerSAS\FrontEnd\Lev1\Web\Applications\RemoteServices>StartRemoteServices.bat
Unable to resolve picklist D:\Program Files\SAS\SASFoundationServices\9.4\installs\jps_wx6_9.4_M6_HFD8S004\SASHome\xx\SASFoundationServices\9.4\Configurable\apps\RemoteServices\Picklists\base\jps.picklist
com.sas.app.RepositoryException: For one or more plug-in requests, no matching Plug-ins were found in repository: commons_cli [1.2.0.0_SAS_20121211183202,1.2.0.0_SAS_20121211183202], commons_io [1.4.0.0_SAS_20121211183233,1.4.0.0_SAS_20121211183233], groovy [1.7.1.0_SAS_20180823133853,1.7.1.0_SAS_20180823133853], httpclient [4.2.5.0_SAS_20130529113611,4.2.5.0_SAS_20130529113611], httpcore [4.2.4.0_SAS_20130529113424,4.2.4.0_SAS_20130529113424]
at com.sas.app.Repository.find(Repository.java:1092)
at com.sas.framework.picklist.PicklistMerger.resolvePicklist(PicklistMerger.java:548)
at com.sas.framework.picklist.PicklistMerger.addSecondaryPicklist(PicklistMerger.java:570)
at com.sas.framework.picklist.PicklistMerger.main(PicklistMerger.java:233)
com.sas.app.RepositoryException: For one or more plug-in requests, no matching Plug-ins were found in repository: commons_cli [1.2.0.0_SAS_20121211183202,1.2.0.0_SAS_20121211183202], commons_io [1.4.0.0_SAS_20121211183233,1.4.0.0_SAS_20121211183233], groovy [1.7.1.0_SAS_20180823133853,1.7.1.0_SAS_20180823133853], httpclient [4.2.5.0_SAS_20130529113611,4.2.5.0_SAS_20130529113611], httpcore [4.2.4.0_SAS_20130529113424,4.2.4.0_SAS_20130529113424]
at com.sas.app.Repository.find(Repository.java:1092)
at com.sas.framework.picklist.PicklistMerger.resolvePicklist(PicklistMerger.java:548)
at com.sas.framework.picklist.PicklistMerger.addSecondaryPicklist(PicklistMerger.java:570)
at com.sas.framework.picklist.PicklistMerger.main(PicklistMerger.java:233)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise BI Server | Microsoft® Windows® for x64 | 9.4 | 9.4 | 9.4 TS1M6 | 9.4 TS1M7 |