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Problem Note 67434: A server error message states that an alert was not found after you select Alert on the Related Items tab of a customer details page

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You might encounter the error message “The alert with the ID 'alert-ID' was not found” (as shown below) when you select Alert on the Related Items tab of a customer details page in SAS® Anti-Money Laundering.

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A sample of an error message that you can see in the sas-svi-alert log is listed below:

2021-01-28 21:49:11.921 ERROR 13915 — [0-auto-1-exec-4] c.s.f.t.s.AlertDispositionService : videmo@@intech [643be0092755ca8d] Bad Request, one or more errors were encountered
com.sas.fcs.tdc.exceptions.TDCBadRequestException: Bad Request, one or more errors were encountered.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Anti-Money LaunderingLinux for x648.18.1ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.