67344 - You are not able to route an entity, case, regulatory report, or CDD Review to a user in SAS® Anti-Money Laundering after applying Hot Fix 10

Problem Note 67344: You are not able to route an entity, case, regulatory report, or CDD Review to a user in SAS® Anti-Money Laundering after applying Hot Fix 10

You cannot route an entity, a case, a regulatory report, or a CDD Review to a user account who is not defined in SAS^® Management Console as a direct member of a business unit group after you applying Hot Fix 10.

You might see the following error message in the user interface:

{{ Error: Invalid user ID: <userid>}}

{{ rest/<object>/triageRequest/route:400:}}

{{ Error routing <object>}}

The error message in SASComplianceSolutionsMid7.1.log is as follows:

ERROR 2021-01-08 15:52:22,878 [tomcat-http--8] - ServiceException.

com.sas.aml.service.ServiceException: Invalid user ID: <userID>

{{ at com.sas.aml.service.UserService.getUserByUserId(UserService.java:169)}}

{{ at com.sas.aml.service.QueueService.isUserInQueue(QueueService.java:201)}}

{{ at com.sas.aml.service.QueueService.checkUserInQueue(QueueService.java:223)}}

{{ at}}

com.sas.aml.service.QueueService$$FastClassBySpringCGLIB$$9f36e1c1.invoke(<gener

ated>)

{{ at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)}}

{{ at}}

org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.interc

ept(CglibAopProxy.java:629)

{{ at}}

com.sas.aml.service.QueueService$$EnhancerBySpringCGLIB$$a8f0fa83.checkUserInQue

ue(<generated>)

{{ at com.sas.aml.service.CaseService.routeCases(CaseService.java:1069)}}

{{ at}}

com.sas.aml.service.CaseService$$FastClassBySpringCGLIB$$2aa60c68.invoke(<genera

ted>)

{{ at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)}}

The workaround is to assign the user to be a direct member of a business unit group in SAS Management Console.

To obtain a fix for this issue, contact SAS Technical Support.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Anti-Money Laundering	Microsoft® Windows® for x64	7.1	7.1	9.4 TS1M6	9.4 TS1M6
		64-bit Enabled AIX	7.1	7.1	9.4 TS1M6	9.4 TS1M6
		64-bit Enabled Solaris	7.1	7.1	9.4 TS1M6	9.4 TS1M6
		Linux for x64	7.1	7.1	9.4 TS1M6	9.4 TS1M6

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	high

Date Modified:	2021-02-12 09:02:29
Date Created:	2021-01-29 15:48:07