Problem Note 67299: Incorrect custom-detail values for a treatment are displayed in SAS® Customer Intelligence Studio
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In SAS Customer Intelligence Studio, you might notice that incorrect values are displayed after you update one or more treatment custom-detail values and you click the Save button in SAS® Real-Time Decision Manager.
This issue occurs when both of the following conditions are true:
- The same treatment is assigned to a marketing cell more than once.
- You do not update the first occurrence of the treatment.
The values that are displayed in SAS Customer Intelligence Studio are the values that are associated with the first occurrence of the treatment. To work around this issue, deselect the treatment that you updated by selecting a different treatment. Then, select the treatment again.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 R2 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 for x64 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 6.6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise 32 bit | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium 32 bit | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium x64 | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Professional 32 bit | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate 32 bit | 6.6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 6.6 | 9.4 TS1M6 | ||||
| 64-bit Enabled AIX | 6.6 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 6.6 | 9.4 TS1M6 | ||||
| HP-UX IPF | 6.6 | 9.4 TS1M6 | ||||
| Linux for x64 | 6.6 | 9.4 TS1M6 | ||||
| Solaris for x64 | 6.6 | 9.4 TS1M6 | ||||
| SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for x64 | 6.6 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 6.6 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 6.6 | 9.4 TS1M6 | ||||
| Linux for x64 | 6.6 | 9.4 TS1M6 | ||||
A fix for this issue for SAS Marketing Automation 6.6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H8P.html#67299| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-02-19 14:17:40 |
| Date Created: | 2021-01-22 12:48:02 |