Problem Note 67714: The middle tier fails for the AIX environment in the SAS® Deployment Wizard "Load Content" stage of the "SAS Environment Manager Configuration" step
 |  |  |  |
In SAS Deployment Wizard, the middle-tier configuration fails for the AIX operating environment. This failure occurs in the Load Content stage of the SAS Environment Manager Configuration step.
When this problem occurs, the following error is displayed in the vfabrchyperc_loadContent_date_time.log file:
INFO com.sas.appserver.utils.AntProcessInvoker - Working Directory: SAS-configuration-directory/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/hqapi1-client-6.0.2/bin
[exec] Error running command: Received fatal alert: handshake_failure
[exec] javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
[exec] at com.ibm.jsse2.k.a(k.java:41)
[exec] at com.ibm.jsse2.k.a(k.java:14)
. . .more error lines. . .
[exec] at org.hyperic.hq.hqapi1.tools.Shell.main(Shell.java:260)
[exec] Result: 1
INFO com.sas.appserver.utils.AntProcessInvoker - ReturnCode=1
INFO com.sas.appserver.vfabrchyperc.HypericServer - Return code: 1
ERROR com.sas.appserver.vfabrchyperc.HypericServer - Failed To create ev initial User and Role:
ERROR com.sas.sdw.SDWExceptionHandler - com.sas.sdw.SDWException: java.lang.Exception: Failed To create ev initial User and Role:
[exec] Error running command: Received fatal alert: handshake_failure
[exec] javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
[exec] at com.ibm.jsse2.k.a(k.java:41)
[exec] at com.ibm.jsse2.k.a(k.java:14)
. . .more error lines. . .
[exec] at org.hyperic.hq.hqapi1.tools.Shell.main(Shell.java:260)
[exec] Result: 1
INFO com.sas.appserver.utils.AntProcessInvoker - ReturnCode=1
INFO com.sas.appserver.vfabrchyperc.HypericServer - Return code: 1
ERROR com.sas.appserver.vfabrchyperc.HypericServer - Failed To create ev initial User and Role:
ERROR com.sas.sdw.SDWExceptionHandler - com.sas.sdw.SDWException: java.lang.Exception: Failed To create ev initial User and Role:
To resolve the issue:
- Back up the hqapi.sh script, which resides in the SAS-configuration-directory/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/hqapi1-client-6.0.2/bin directory. The script looks like this:
$HQ_JAVA -Djdk.tls.client.protocols=TLSv1.2 -Dhqapi.logDir=$HQAPILOGDIR -cp $CLASSPATH org.hyperic.hq.hqapi1.tools.Shell "$@"
- Modify that script by adding the two properties shown in red below:
$HQ_JAVA -Djdk.tls.client.protocols=TLSv1.2 -Dcom.ibm.jsse2.overrideDefaultProtocol=TLSv12 -Dcom.ibm.jsse2.overrideDefaultTLS=true -Dhqapi.logDir=$HQAPILOGDIR -cp $CLASSPATH org.hyperic.hq.hqapi1.tools.Shell "$@"
- Retry the failed step in SAS Deployment Wizard.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Environment Manager | 64-bit Enabled AIX | 2.5_M4 | 9.4 TS1M7 | ||
In SAS Deployment Wizard, the middle-tier configuration fails for the AIX operating environment. When this failure occurs, the following error is generated: "Failed To create ev initial User and Role , javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure"
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2021-04-06 09:13:26 |
| Date Created: | 2021-04-02 15:34:30 |