Problem Note 67592: Exporting data from SAS® Visual Analytics to Microsoft Excel might fail for certain locales
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Exporting data from SAS Visual Analytics to Microsoft Excel might not work correctly with certain browser locales, including but not limited to zh_CN and fr_FR. In this scenario, it appears as if nothing has happened in the web browser. If you examine the browser's console log, you might find an HTTP 500 failure similar to the following:
GET
http://my.vaserver.com:7980/SASVisualAnalyticsTransport/onebi/services/
results/59845b91-85d8-4b65-be55-3b1c9247cba8_76c7ea18-5a68-417f-ade9-f87469e1beb
7/exportFiles/%E6%9D%A1%E5%BD%A2%E5%9B%BE%20-%20data%201.xlsx 500
http://my.vaserver.com:7980/SASVisualAnalyticsTransport/onebi/services/
results/59845b91-85d8-4b65-be55-3b1c9247cba8_76c7ea18-5a68-417f-ade9-f87469e1beb
7/exportFiles/%E6%9D%A1%E5%BD%A2%E5%9B%BE%20-%20data%201.xlsx 500
In the SASVisualAnalyticsTransport7.5.log file, you might also see an error similar to the following:
BIDATA ERROR [tomcat-http--21] 2020-07-27 08:56:59,294
[ST-8982-HghuEDQMOPkcKxiASPVp-cas: username]
com.sas.bidata.error.DataErrorHandler - invalidInternalState
java.nio.file.InvalidPathException: Malformed input or input contains unmappable
characters: sasExportD5C0Resultats238838409779638130.xml
[ST-8982-HghuEDQMOPkcKxiASPVp-cas: username]
com.sas.bidata.error.DataErrorHandler - invalidInternalState
java.nio.file.InvalidPathException: Malformed input or input contains unmappable
characters: sasExportD5C0Resultats238838409779638130.xml
One workaround is to export to CSV instead of to Excel.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Analytics | Microsoft® Windows® for x64 | 7.51 | 9.4 TS1M7 | ||
| Linux for x64 | 7.51 | 9.4 TS1M7 | ||||
A fix for this issue for SAS Visual Analytics 7.51 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I9T.html#67592| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-04-05 14:42:03 |
| Date Created: | 2021-03-12 10:38:47 |