For the Japanese locale in SAS Customer Intelligence Studio, the error window translates the SAS^® Marketing Automation portion of the message correctly in Japanese. However, the system error text (SYSERRORTEXT) from the stored process contains non-displayable characters.This problem happens when you use double-byte character sets (DBCS) and the Shift_JIS encoding.  

A dialog box similar to the following is displayed when non-displayable characters are present in the error message:  

When the characters in the error are correct, the dialog box looks similar to this one: 

The SAS^® Stored Process Server log file shows the correct SYSERRORTEXT text:

To work around this problem, you need to modify the mastatus.sas macro (located in the SASHOME/SASFoundation/9.4/sasautos directory) to include the KCVT function with the SYSENCODING, and UFT8 parameters. (Note: Make sure to create a backup copy of the macro before you make any changes.)

Note: If you install future hot fixes, you need to submit the -reinstallhotfix command-line option after you manually modify the mastatus.sas file. To make sure that you do not lose any of your changes, please make a backup of the file. If you manually modify the file without submitting the command, the file is not updated when you apply any hot fixes. 

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