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Problem Note 66893: SAS® Visual Forecasting 8.5 fails with an authorization error in Model Studio after you apply the FORECASTSRVR-3547 hot fix

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After you apply the FORECASTSRVR-3547 hot fix for SAS® Viya® 3.5, SAS Visual Forecasting 8.5 fails, and the following error is displayed when you try to log on to Model Studio: 

You are not authorized to use this application. Please contact your system administrator to request access.

This error occurs on High Availability (HA) deployments.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS ViyaLinux for x643.53.5ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.