Problem Note 66694: The message "Error: 412" appears in service logs and tenant onboarding tasks do not complete
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Logs for multiple services such as Data Mining, Text Analytics, and others contain error 412 messages similar to the following:
ERROR 16263 — [ task-8] c.s.a.bootstrap.ValidationModelLoader : service [5d802063a682cc4b] [BOOTSTRAP_ERROR_DETAILS_FMT] A bootstrap process failed. Error: 412
Additionally, in multi-tenant environments, the tenant on-boarding tasks do not complete. Instead, they remain in "Onboarding" status in the Tenants administration area of SAS® Environment Manager.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.5 | 3.5 | Viya | Viya |
| Linux for x64 | 3.5 | 3.5 | Viya | Viya | ||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-09-28 07:48:19 |
| Date Created: | 2020-09-25 14:41:14 |