Problem Note 66165: A "java.lang.StackOverflowError" error occurs when you run the Release Tables utility with the -releasetables option in SAS® Customer Intelligence
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In SAS Customer Intelligence, you might encounter a java.lang.StackOverflowError when you run the Release Tables utility with the -releasetables option.
When you encounter this issue, check to see whether you have the following Java argument enabled in the wrapper.conf (Microsoft Windows) or setenv.sh (UNIX) files that are used to start SASServer6_1:
When this option is enabled, it verifies whether backup tables exists for Link nodes. However, this check should occur only when campaigns are loaded by SAS® Customer Intelligence Studio, not when the utility is executed.
The only workaround is to disable this option.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Utilities | Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 |
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
A fix for this issue for SAS Marketing Automation 6.6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H8P.html#66165A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#66165| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-07-16 10:39:45 |
| Date Created: | 2020-06-19 07:44:49 |