Problem Note 66876: SAS® Viya® 3.5 deployments fail with the error "fatal: [deployTarget]: FAILED!...Java vendor 'Red Hat, Inc.' is not supported..."
 |  |  |  |  |  |
SAS Viya 3.5 deployments fail with the following error message when you run the SAS Viya playbook to deploy software due to a Java vendor name change:
{ 11:00:00 | INFO | * "changed": false, 11:00:00 | INFO | * "msg": "non-zero return code", 11:00:00 | INFO | * "rc": 1, 11:00:00 | INFO | * "stderr": "Shared connection to 10.104.213.130 closed.\r\n", 11:00:00 | INFO | * "stderr_lines": [ 11:00:00 | INFO | * "Shared connection to 10.104.213.130 closed." 11:00:00 | INFO | * ], 11:00:00 | INFO | * "stdout": "Java vendor 'Red Hat, Inc.' is not supported. Supported Java vendors are 'Oracle Corporation', 'IcedTea' and 'Azul Systems, Inc.'.\r\nSet DISABLE_JAVA_VALIDATION to use Java vendor 'Red Hat, Inc.' version 1.8.0_272-b10\r\n", 11:00:00 | INFO | * "stdout_lines": [ 11:00:00 | INFO | * "Java vendor 'Red Hat, Inc.' is not supported. Supported Java vendors are 'Oracle Corporation', 'IcedTea' and 'Azul Systems, Inc.'.", 11:00:00 | INFO | * "Set DISABLE_JAVA_VALIDATION to use Java vendor 'Red Hat, Inc.' version 1.8.0_272-b10" 11:00:00 | INFO | * ] 11:00:00 | INFO | * }
Typically, this issue happens after you update the Java version for the operating system.
Background:
When the most recent Java Runtime Environment (JRE) update was released, the java.vendor setting was changed to Red Hat, Inc. This small change unfortunately breaks the validation script that is included within the playbook and prevents services from being deployed.
To determine whether you are encountering this issue, look for these keywords in the logs:
You can run the following command to check whether the Java Vendor name is now Red Hat: sudo yum info java-1.8.0-openjdk.x86_64
To work around this issue, replace the sas_viya_playbook/scripts/validate_java.sh file with the file on the Downloads tab. Then, run your SAS Viya playbook.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.5 | 3.5 | Viya | Viya |
| Microsoft Windows 8 Enterprise 32-bit | 3.5 | Viya | ||||
| Microsoft Windows 8 Enterprise x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 8 Pro 32-bit | 3.5 | Viya | ||||
| Microsoft Windows 8 Pro x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.5 | Viya | ||||
| Microsoft Windows 8.1 Enterprise x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.5 | Viya | ||||
| Microsoft Windows 8.1 Pro x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 10 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows 95/98 | 3.5 | Viya | ||||
| Microsoft Windows 2000 Advanced Server | 3.5 | Viya | ||||
| Microsoft Windows 2000 Datacenter Server | 3.5 | Viya | ||||
| Microsoft Windows 2000 Server | 3.5 | Viya | ||||
| Microsoft Windows 2000 Professional | 3.5 | Viya | ||||
| Microsoft Windows NT Workstation | 3.5 | Viya | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 3.5 | Viya | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 3.5 | Viya | ||||
| Microsoft Windows Server 2003 Standard Edition | 3.5 | Viya | ||||
| Microsoft Windows Server 2003 for x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2008 | 3.5 | Viya | ||||
| Microsoft Windows Server 2008 R2 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2008 for x64 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 Datacenter | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 R2 Std | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2012 Std | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2016 | 3.5 | 3.5 | Viya | Viya | ||
| Microsoft Windows Server 2019 | 3.5 | Viya | ||||
| Microsoft Windows XP Professional | 3.5 | Viya | ||||
| Windows 7 Enterprise 32 bit | 3.5 | Viya | ||||
| Windows 7 Enterprise x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Home Premium 32 bit | 3.5 | Viya | ||||
| Windows 7 Home Premium x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Professional 32 bit | 3.5 | Viya | ||||
| Windows 7 Professional x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows 7 Ultimate 32 bit | 3.5 | Viya | ||||
| Windows 7 Ultimate x64 | 3.5 | 3.5 | Viya | Viya | ||
| Windows Millennium Edition (Me) | 3.5 | Viya | ||||
| Windows Vista | 3.5 | Viya | ||||
| Windows Vista for x64 | 3.5 | 3.5 | Viya | Viya | ||
| Linux for x64 | 3.5 | 3.5 | Viya | Viya | ||
Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-11-03 08:14:55 |
| Date Created: | 2020-10-30 15:26:23 |