Problem Note 66770: The message "ERROR: Extension entrypoint could not be found: (tkeora)" might occur after you update your existing installation to SAS® 9.4M7 (TS1M7)
After updating your existing SAS installation to SAS 9.4M7, you might see the following errors when you use a SAS/ACCESS® Interface to Oracle database on a UNIX or Linux system:
ERROR: Error during in-database processing.
WARNING: SQL generation is not possible because incompatible dataset options such as OBS, FIRSTOBS or GENERATION have been specified.
ERROR: Unable to load extension: (tkeora)
ERROR: Extension entrypoint could not be found : (tkeora)
ERROR: Could not load tkeora Extension.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Another option is to complete the following steps to reinstall SAS/ACCESS Interface to Oracle to fix the problem.
- After the update to SAS 9.4M7 is complete, delete the symbolic link: SASHOME/SASFoundation/9.4/sasexe/tkeora.so.
- Reinstall SAS® Foundation: SAS/ACCESS Interface to Oracle product.
- If this is a planned deployment, follow the instructions provided at SAS® 9.4 Administration: Add SAS Products That Do Not Require Configuration.
- If this is not a planned deployment, then follow the instructions below:
- Run the SAS® Deployment Wizard from the order used to perform the upgrade.
- Select Install SAS Software.
- In the Select Products to Install dialog box, select only SAS Foundation.
- In the Select SAS Foundation Products dialog box, select only SAS/ACESS Interface to Oracle.
This procedure checks and reinstalls SAS/ACCESS Interface to Oracle and its dependencies. When the installation process is complete, the binary SASHOME/SASFoundation/9.4/sasexe/tkeora.so file is installed instead of a symbolic link.
Note: If you have not performed the update to SAS 9.4M7, you can avoid the problem by deleting the SASHOME/SASFoundation/9.4/sasexe/tkeora.so file before performing the update.
Operating System and Release Information
SAS System | SAS/ACCESS Interface to Oracle | 64-bit Enabled AIX | 9.44 | | 9.4 TS1M7 | |
64-bit Enabled Solaris | 9.44 | | 9.4 TS1M7 | |
HP-UX IPF | 9.44 | | 9.4 TS1M7 | |
Linux for x64 | 9.44 | | 9.4 TS1M7 | |
Solaris for x64 | 9.44 | | 9.4 TS1M7 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2020-11-18 13:33:38 |
Date Created: | 2020-10-13 13:37:16 |