Problem Note 66711: Grid-launched workspace servers fail when Kerberos authentication is used with SAS® Workload Orchestrator
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Grid-launched workspace servers fail for SAS Workload Orchestrator when Kerberos authentication is used.
A first attempt to start a grid-launched workspace server might be successful, but the second attempt fails with the following error message:
ERROR: The system has encountered an unhandled Exception.
: Please contact technical support and provide them
: with the following traceback and system dump information:
ABORT: SAS/TK is aborting
: Please contact technical support and provide them
: with the following traceback and system dump information:
ABORT: SAS/TK is aborting
After the above error appears, all future connection attempts fail.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Workload Orchestrator | Solaris for x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 |
| Linux for x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| HP-UX IPF | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2019 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft® Windows® for x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.47 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J9K.html#66711A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.46 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Y.html#66711| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-10-05 15:55:50 |
| Date Created: | 2020-09-30 15:00:31 |