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Problem Note 66275: Emails sent from SAS® Visual Investigator in a workflow task fail with "Mail Failure Failed messages: javax.mail.SendFailedException: Invalid Address"
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Emails sent from SAS Visual Investigator in a workflow task fail if the users' email addresses are not in the format <user_id>@<Mail service host>. If you encounter this issue, you receive an error in your mail service logs that is similar to the following:
2020-02-17 13:15:03.474 ERROR 18799 --- [0-auto-1-exec-6] com.sas.mail.MailController : sas.svi-datahub@@rsa [7d4814273f4bd03c] [controller.mail.failure.fmt.log] Mail Failure, Failed messages: javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <user_id@Mail service host>: Recipient address rejected: User unknown in local recipient table
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <user_id@Mail service host>: Recipient address rejected: User unknown in local recipient table
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.6 | 10.6 | Viya | Viya |