Problem Note 65932: SAS® Visual Analytics geo region maps might not display the lower levels of a geographic hierarchy and return "Unable to retrieve region geometries"
SAS Visual Analytics geo region maps might not display the lower levels of a geographic hierarchy. This issue can occur if multiple levels of the geographic hierarchy use custom polygons with a geographic data provider. When this issue occurs, lower level polygons do not appear on the geo region map when you drill down in a geographic hierarchy. A message icon with the following text appears in the lower right corner of the geo region map:
Unable to retrieve region geometries: Error processing map regions request: No matching identifiers found.
As a workaround, do not use a geography hierarchy in which the top level of the hierarchy uses custom polygons with a geographic data provider.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics (on SAS Viya) | Cloud Foundry | 8.5 | | Viya | |
Linux for x64 | 8.5 | | Viya | |
Microsoft® Windows® for x64 | 8.5 | | Viya | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Geo region maps do not display lower levels of a geographic hierarchy if some levels of the geographic hierarchy use custom polygons with a geographic data provider. This message appears: "Unable to retrieve region geometries: Error processing map regions request: No matching identifiers found."
Type: | Problem Note |
Priority: | high |
Date Modified: | 2020-05-18 15:14:19 |
Date Created: | 2020-05-05 14:09:06 |