SUPPORT / SAMPLES & SAS NOTES
Problem Note 65929: A grid-enabled sign-on to SAS® 9.4M6 (TS1M6) fails with errors, including "Remote signon … canceled"
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A sign-on to a grid-enabled environment fails while it is trying to communicate with the client host. The following errors then appear in the SAS log:
ERROR: A communication subsystem partner link setup request failure has occurred.
ERROR: Could not start grid job or grid job failed.
ERROR: PROVIDER(SAS): The job failed. Exit code=231.
ERROR: Remote signon to grid-name canceled.
ERROR: Could not start grid job or grid job failed.
ERROR: PROVIDER(SAS): The job failed. Exit code=231.
ERROR: Remote signon to grid-name canceled.
This issue occurs when the DNS server cannot resolve the local host name because your environment uses dynamic IP addresses.
Click the Hot Fix tab in this note to access the hot fix for this issue.
After you apply the hot fix, a new environment variable, TCPBINDADDR, is available.
To set the variable in the client session, it can be added at start-up, as shown here:
sas -set TCPBINDADDR IP-address-of-client-that-is-doing-the-sign-on
You can also add it via a SAS statement:
options set=TCPBINDADDR "IP-address-of-client-that-is-doing-the-sign-on";
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Grid Manager | Microsoft® Windows® for x64 | 9.4_M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Professional 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled AIX | 9.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 9.4_M6 | 9.4 TS1M6 | ||||
| HP-UX IPF | 9.4_M6 | 9.4 TS1M6 | ||||
| Linux for x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Solaris for x64 | 9.4_M6 | 9.4 TS1M6 | ||||