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Problem Note 65696: The SGMG daemon in SAS® Workload Orchestrator might fail with Microsoft Windows exception errors

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The SGMG daemon in SAS Workload Orchestrator fails intermittently on a Windows machine with an exception error similar to one of the following:

SAS Error Event: 2020-03-05T10:02:27,940: Exception occurred. Thread     : SGMG Job Manager Thread
SAS Error Event: 2020-03-05T10:02:27,956:                     Code       : 6
SAS Error Event: 2020-03-05T10:02:27,956:                     Description: Access violation
SAS Error Event: 2020-03-05T10:02:27,940: Exception occurred. Thread     : SGMG Scheduler Thread
SAS Error Event: 2020-03-05T10:02:27,956:                     Code       : 6
SAS Error Event: 2020-03-05T10:02:27,956:                     Description: Access violation

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Workload OrchestratorMicrosoft® Windows® for x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Enterprise x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Pro 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Pro x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Enterprise x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Pro x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 109.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 Datacenter9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 R2 Std9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 Std9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 20169.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 20199.469.469.4 TS1M69.4 TS1M6
Windows 7 Enterprise 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Enterprise x649.469.469.4 TS1M69.4 TS1M6
Windows 7 Home Premium 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Home Premium x649.469.469.4 TS1M69.4 TS1M6
Windows 7 Professional 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Professional x649.469.469.4 TS1M69.4 TS1M6
Windows 7 Ultimate 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Ultimate x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 20089.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2008 R29.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2008 for x649.469.469.4 TS1M69.4 TS1M6
64-bit Enabled AIX9.469.469.4 TS1M69.4 TS1M6
64-bit Enabled Solaris9.469.469.4 TS1M69.4 TS1M6
HP-UX IPF9.469.469.4 TS1M69.4 TS1M6
Linux for x649.469.469.4 TS1M69.4 TS1M6
Solaris for x649.469.469.4 TS1M69.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.