Problem Note 65696: The SGMG daemon in SAS® Workload Orchestrator might fail with Microsoft Windows exception errors
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The SGMG daemon in SAS Workload Orchestrator fails intermittently on a Windows machine with an exception error similar to one of the following:
SAS Error Event: 2020-03-05T10:02:27,940: Exception occurred. Thread : SGMG Job Manager Thread
SAS Error Event: 2020-03-05T10:02:27,956: Code : 6
SAS Error Event: 2020-03-05T10:02:27,956: Description: Access violation
SAS Error Event: 2020-03-05T10:02:27,956: Code : 6
SAS Error Event: 2020-03-05T10:02:27,956: Description: Access violation
SAS Error Event: 2020-03-05T10:02:27,940: Exception occurred. Thread : SGMG Scheduler Thread
SAS Error Event: 2020-03-05T10:02:27,956: Code : 6
SAS Error Event: 2020-03-05T10:02:27,956: Description: Access violation
SAS Error Event: 2020-03-05T10:02:27,956: Code : 6
SAS Error Event: 2020-03-05T10:02:27,956: Description: Access violation
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Workload Orchestrator | Microsoft® Windows® for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2019 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| HP-UX IPF | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Linux for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Solaris for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.46 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Y.html#65696| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-09-24 10:07:04 |
| Date Created: | 2020-03-16 10:10:04 |